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| Valdeck Sholt - Deli Bar, Surbiton |
| " Running a successful Cafe bar requires hard work, long hours and dedication. You only get what you put in.
Getting people through the door is not a problem; the brand name has been established throughout the stations and high streets. The trick is to get them coming back again and again with their friends and families. Fresh food, good service, a friendly atmosphere and a relaxed professional approach is essential.
Your staff must be aware that they have to provide excellent service willingly, always, no matter how tired or or overworked they are!
Lastly it is your personality and hospitality that wins the customers and beats any competition. The customers come because they like Puccino's but most of all they are there to see you." | |  |
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